Expert DIY Solutions & Professional Handyman Services

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Privacy Policy

Last updated: November 2024

Practical DIY Master ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, phone number, postal address, and other contact information you provide
• Project Information: Details about your home improvement needs, preferences, and project specifications
• Usage Data: Information about how you access and use our website, including IP address, browser type, and pages visited
• Communication Records: Records of our correspondence and interactions with you

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process your requests and communicate with you
• Send you updates about our services and promotional materials (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving promotional communications from us at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 847-6329.

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Terms of Service

Last updated: November 2024

These Terms of Service govern your use of the Practical DIY Master website and services. By accessing or using our services, you agree to be bound by these terms.

Services

Practical DIY Master provides home improvement consultation, professional handyman services, and related construction services. All services are subject to availability and our professional assessment.

Service Agreement

When you engage our services, a separate service agreement will be provided outlining specific terms, scope of work, pricing, and timeline. These terms supplement but do not replace the specific service agreement.

Payment Terms

Payment terms will be specified in your service agreement. Generally, we require a deposit for larger projects and payment upon completion for smaller services. We accept various payment methods as specified in your agreement.

Warranty and Disclaimers

We provide warranties on our workmanship as specified in individual service agreements. We disclaim all other warranties, express or implied. Our liability is limited to the cost of the services provided.

User Responsibilities

You agree to provide accurate information, maintain safe working conditions, and comply with all applicable laws and regulations. You are responsible for obtaining necessary permits unless otherwise agreed.

Intellectual Property

All content on our website and in our materials is protected by copyright and other intellectual property rights. You may not reproduce or distribute our content without permission.

Limitation of Liability

Our total liability for any claims related to our services is limited to the amount paid for those specific services. We are not liable for indirect, consequential, or punitive damages.

Governing Law

These terms are governed by the laws of New York State. Any disputes will be resolved through binding arbitration in New York, NY.

Contact Information

Questions about these terms should be directed to [email protected] or +1 (212) 847-6329.

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DMCA Policy

Last updated: November 2024

Practical DIY Master respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and respond to valid takedown notices.

Copyright Infringement Claims

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A description of the copyrighted work you claim has been infringed
• A description of where the allegedly infringing material is located on our website
• Your contact information, including address, telephone number, and email
• A statement that you believe in good faith that the use is not authorized
• A statement that the information in your notice is accurate
• Your physical or electronic signature

Designated Agent

Send DMCA notices to:

DMCA Agent
Practical DIY Master
2847 Broadway Avenue
New York, NY 10025
Email: [email protected]
Phone: +1 (212) 847-6329

Counter-Notification

If you believe content was wrongly removed due to a DMCA claim, you may submit a counter-notification containing:

• Identification of the removed material and its location
• A statement under penalty of perjury that you believe the material was removed by mistake
• Your contact information and consent to jurisdiction
• Your physical or electronic signature

Repeat Infringers

We reserve the right to terminate access for users who are repeat copyright infringers.

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GDPR Compliance Statement

Last updated: November 2024

Practical DIY Master is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Contract: When processing is necessary to perform our services
• Legitimate Interest: When we have a legitimate business interest that doesn't override your rights
• Legal Obligation: When required by law

Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to certain processing activities
• Right to Withdraw Consent: Withdraw consent at any time

Data Processing Activities

We process personal data for the following purposes:

• Providing home improvement services and consultations
• Customer communication and support
• Service improvement and quality assurance
• Legal compliance and safety requirements
• Marketing (with your consent)

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Project-related data is typically retained for 7 years for warranty and legal purposes.

International Transfers

If we transfer your data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your personal data.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Phone: +1 (212) 847-6329
Address: 2847 Broadway Avenue, New York, NY 10025, USA

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data properly.